Lumenapp Review 2024 — A Good Chance To Find a Life Partner?
| Active Audience | 90% |
| Quality Matches | 88% |
| Popular Age | 24-27 |
| Profiles | 2 200 000 |
| Reply Rate | 82% |
| Ease of Use | 8.8 |
| Popularity | 9.2 |
| Fraud | Very Rarely |
| Rating | |
| Registration | Free |
Lumenapp users sign up here as well:
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Pablo
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14 May 2020Updated:13 May 2024
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2506 Views
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10 min read
Pros and Cons
- The easy registration process and user-friendly interface of the website
- Lumenapp is available both for Android and iOS operating systems
- Only 100% verified profiles with real photos of people
- A section with success stories from the couples who could already find their matches
- Convenient search filter and absence of annoying ads on the site
- The website operates in eleven languages
- The platform is available only for the users over 50
- Premium services are available for additional payment
- The app can be downloaded only on one’s phone as there is no option to use the chatting services via a desktop version
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How Does Lumenapp Actually Work? Brief Review
Lumen or Lumenapp has made its name as one of the most reliable dating platforms which help singles from around the globe find their matches. Lumen is a part of the Badoo group. The registered owner of the platform is Lumen App Ltd. The company’s main office is located in London.
The unique feature of Lumenapp is that it is available solely for people older than 50. That’s what makes the platform stand out of the crowd among hundreds of other dating apps. Lumen’s creators state that their mission is to assist senior persons in finding true love even at a mature age. It’s a perfect chance for empty-nesters, for instance, to find their second half when their children and grandkids are old enough to live their separate lives far from home.
Another great feature is that Lumen is a multilingual platform, which means that singles worldwide have more chances to find their soulmates here. The app operates both on Android and iOS. The app developers guarantee that users can be sure they text with real people due to the profiles’ verification and identified photos. As it’s getting even harder to find a perfect match in busy modern society (especially for seniors), Lumen takes over for them. We think it’s awesome!
Few Words About the Site’s Main Audience
As we mentioned before, Lumenapp is available both for males and females over 50. Even if you are currently 49, you need to wait for a year and then try your luck again. It’s a perfect option for senior people who don’t want to be missed among dozens of younger love-seekers in their 20s or 30s.
The app offers an option for users to choose their gender, ethnicity, and even sexual orientation preferences. An advanced system of filters allows searching for a match by additional categories, like religion, political views, eating and drinking preferences, children, etc. The geography of finding a match is also pretty diverse here. The platform operates on multiple languages, including English, German, and French. To summarize, we can admit that Lumenapp is the most popular among users from all parts of Europe.
What Are the Key Features of This Dating Platform?
Considering Lumen’s fast-growing popularity, we want to take a precise look at what exactly makes it so interesting for the users. In other words, what makes them choose Lumenapp among many other online dating platforms?!
Key features of Lumenapp:
- Attractive design and user-friendly navigation of the app make the love-searching process easy, pleasant, and ‘with-no-tense.’
- Strict age limitation allows senior people to find their matches among singles of the same age. It’s particularly important for people who look for serious relationships or even marriage.
- Lumenapp is free for use. The free services include the ability to start six conversations daily, to view other clients’ profiles, and to reply to messages.
- The advanced options are available for premium members only for additional payment. The premium membership involves a doubled amount of daily conversations, unlimited rewind, advanced filters for finding a match, plus it gives an option to watch persons who “admire” your profile.
- The diverse system of filters allows searching for a mate based on his/her height, religion, ethnicity, smoking/drinking preferences, etc.
- There is an option to block annoying users or to report inappropriate behavior.
- A stable work of the Customer Support service. Their team is always ready to assist the users in solving any technical or other issues, which may arise while using the app.
- Users can delete their account at any moment.
- Affordable pricing policy and convenient payment system.
Is Lumenapp User-Friendly Enough?
Probably one of the main features while choosing a dating website is its user-friendliness. Lumaneapp’s clear navigation makes the platform easy-to-use even for amateurs, while its 24/7 customer support service is always ready to answer any question. Besides, the FAQ section is informative enough and contains all basic info which the users may need at the process of registration and further while using the app.
Taking a Look at the Website’s Design & Usability
The website’s design is straightforward yet attractive at the same time. It is made in nude colors, and there are no multiple annoying ads here. All the main elements are of the middle size, yet some eye-catching details add a certain charm to the platform. The registration process is pretty much the same as on other similar websites. It’s effortless to guess how to add photos and send messages to other members. In general, we can note that the site speed is satisfying even with a weak internet connection.
Lumenapp’s Mobile Application
Lumenapp is available both for iOS and Android. It is an excellent option as statistics show that 87% of users of dating sites prefer their mobile versions to desktop ones. Downloading the app from Google Play or App Store takes about one minute.
How Can You Contact Customer Support Service?
Lumenapp’s customer support team deserves the highest admiration for their 24/7 brilliant job done. The staff is well-trained and has an answer to any question which the users may have. You can contact the Customer Support service in the most suitable way: via email, web support, or phone. Besides, there is a FAQ section where the users can find answers to the most frequently asked questions regarding registration, verification, profile settings, technical issues, etc. We checked the work of the Lumenapp’s Customer Support team and were pleasantly surprised by its high level and sincere desire to assist in solving any problems.
Sign-Up Process and User Profile: What You Should Know
Now, let’s take a closer look at the registration process, discuss its pros and cons, and also check what information is required for creating User’s Profile.
How to Sign-Up to the Website?
The sign-up process on Lumenapp is pretty simple. It won’t take much time and effort even for beginners in the online dating world. There are two options to register quickly on the platform.
The first one is via your phone number. They will text you a link for registration. By choosing this option, you need to provide your details manually. After filling all the required data, you will be asked to provide a selfie for identification purposes. Also, each user has to add at least three photos to his/her profile. It’s an obligatory rule as according to Lumen’s policy, all users’ profiles have to pass a strict verification and are regularly checked.
The second option is to sign-up to Lumen using your Facebook account. If you choose this option, the app will automatically add your data from Facebook to your profile. This registration option takes less time than signing-up via a phone number because the users don’t have to enter their details manually.
Need to remind that only persons, who are older than 50, can sign-up to the platform! It’s a strict policy rule of Lumenapp.
Basic Details About Profile Quality and Verification Process
Lumenapp takes the profile quality of all its members very seriously. There are no profiles without real photos here. No faking! It’s a strict policy rule of this dating platform. The verification process is strict. Your photos just won’t be approved without a selfie identification. Moreover, the moderators regularly check the users’ profiles for their compliance with the Lumen’s policy.
While filling a profile section, the users have to put their real names (no nicknames here). The same refers to age. It’s better not to lie about your age (for instance, if you are younger than 50), as you will just fail the verification process. We recommend paying more attention to the ‘About me’ and ‘I’m looking for’ sections because the more detailed information you will provide here, the more chances you have to find your true destiny.
How to Search Matches on Lumenapp?
Now it’s time to pass to probably the most exciting part of our review – how to search members on Lumenapp. The platform made it possible for all members to contact each other via free messages. You don’t even need to purchase a premium subscription for this. Each member can start six new conversations daily or double this number by getting the Premium level.
There is a 3-day period to respond to the user’s initial message (+24 hours more with Premium subscription). The first message or the ‘icebreaker’ should be no more than 50 characters in length. The users cannot share photos in messages.
While searching for your potential matches, make sure to fill in ‘I’m looking for’ section in detail. You can filter by gender, age, and distance from you. Though in a standard search, the members do not have a vast range of options, in a premium search, they can set up advanced filters and search by height, religion, political views, smoking/eating preferences, ethnicity, etc. However, there is one minus here – the users are allowed to filter only out of two categories from the list.
Matching & Chatting: Everything You Need to Know
To find your perfect match, make sure to fill the ‘About me’ section honestly and in detail. Take your time to tell about your food preferences, hobbies, life principles, pets, children (if you have them), etc. Some persons are fond of sugarcoating facts in their profiles, and, in most cases, their obsession with looking better whatever it takes will just damage their potential relationship. Honesty is the basis of a stable and healthy relationship.
While looking through the profiles of other members, you have an option to add the ones you like to the ‘Favorites’ by tapping a green star icon. To contact another user, enter the ‘Start a conversation’ button. You can look through a chatting history in the ‘Messages’ panel.
In case you are not interested in someone’s profile, and you can just skip it. However, Lumenapp offers an option ‘Rewind.’ You have changed your mind. What does it mean? ‘Remind’ allows you to check the last ten profiles you’ve skipped. With a premium subscription, the users can check all skipped profiles.
Subscription Options: Basic Facts
As we mentioned before, Lumenapp offers two types of subscriptions to the users: standard and premium. Let’s summarize the basic facts about each of them.
Which Services Are Available With a Standard Subscription?
- Basic search by gender, age, location.
- Ability to send free messages.
- 6 new charts per day.
- 3-day period to respond to other user’s initial message.
- Limited ‘Rewind’ option.
Which Services Are Available With a Premium Subscription?
- Advanced search filters by height, ethnicity, religion, children, etc.
- 12 new charts per day.
- 4-day period to respond to other user’s initial message.
- Advanced ‘Rewind’ option.
- Ability to see all members who have added you to their ‘Favorites.’
What Is the Cost of the Premium Membership
- One week subscription fee costs .99
- One month subscription fee costs .99
- Three months subscription fee costs .99
- Six months subscription fee costs .99
Disclaimer: The cost of the premium membership on Lumenapp is relevant to the moment of writing this review. The current prices may be different from those mentioned above.
How to Cancel One’s Subscription?
The members can cancel their subscription on Lumenapp. To do this, go to ‘Menu’ – ‘My Apps’ – ‘Subscriptions.’ Choose the ‘Cancel’ button and then confirm the cancellation by clicking ‘Yes.’ This option works the same on Android and iOS operating systems.
What Is the Platform’s Safety & Security Policy?
Lumenapp pays particular attention to its security policy to guarantee 100% safe and correct dating experience to all its members. Strict verification process with an obligatory photo identification helps protect the site users from fake profiles and bots. There is also an option to ban annoying users.
Lumen doesn’t transfer the users’ personal data or credit card details to other persons. The site asks to provide your phone number or to connect to your Facebook account just to make sure they are not fake.
The platform’s creators recommend to the users to look through the Lumenapp’s ‘Terms & Conditions’ section to avoid possible misunderstanding or rules violation in the future.
Lumenapp’s Alternative and Competitive Dating Websites
EliteSingles
EliteSingles is one of the most popular dating platforms on the internet. It proved its good reputation among dozens of similar websites. Moreover, EliteSingles has both – desktop and mobile versions. You can download the app on Android or iOS. The website’s characteristic feature is a necessary personality test for all users to boost a matching probability to the highest level. Among the negative aspects of using EliteSingles, we can mention the inability to send free messages and see other members’ photos without buying a premium subscription.
ChristianCafe
It’s one of the leading dating websites since launching in 1999. What makes ChristianCafe truly original is that it unites Christian matches only. It’s a perfect option for those who want to find their destiny among persons of the same religion and beliefs. Among the website’s disadvantages, we can highlight a high cost in comparison with other online dating services.
SeniorMatch
Just like Lumenapp, it is available solely for singles over 50. The website has an attractive design and clear navigation. Among other benefits of SeniorMatch, we can mention its strict verification system, members’ blog section, free-trial offer. As for its weak points, free membership doesn’t allow the users to see last logged-in information about other members.
Our Final Opinion About the Service
What makes Lumenapp stand out in a crowd of other online dating platforms is that it was specifically designed for people over 50. It’s a great place for mature people who look for serious relationships but not just ‘having some fun.’ The success love stories, presented on the website, prove that Lumen’s strategy indeed works. The Customer Support team operates efficiently and is always ready to assist with any technical or other issues.
Among other benefits of the platform, we can highlight strict registration and verification processes that protect members from fake profiles and bots. It’s great that even free members can send messages and start new conversations. If you want to exceed a limit of conversations and use advanced search filters, you can purchase the premium subscription. In general, Lumenapp leaves a good impression. We recommend its services to singles over 50.
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